The PM Power Podcast Show

Jackie Skein has been managing low-socioeconomic tenants for all her PM career in the Logan and Ipswich regions of Brisbane QLD. Over the last six years, she has not been to the tribunal at all! Not even once! Quite an amazing feat, given the type of tenancies she manages. Jackie believes with the right tenant selection, communication, empathy, and negotiation skills you can get the result that you need for your clients and tenants. A must-listen for all property managers!

Several property managers have been killed, plus many more assaulted, and even more, have their personal safety jeopardised in Property Management in both Australia and New Zealand. Darren Hunter, together with Jody Chatillon from Remax in Nambour QLD discuss proactive ways and technology you can be using to stay safe on the job! A must-listen podcast episode for everyone that works in Property Management (including bosses).

Property Managers are doing so many inspections and making a pile of mistakes that create problems and work to fix them. In this episode with Darren Hunter, know 35 common mistakes that are made regularly at routine and final inspections, plus also 17 top tenant tricks tenants play as well at inspections. A great ‘nuts and bolts' session for every property manager who conducts these important property visits in property management.

Too many property managers stall from getting maximum rent for their properties with their current tenants, for all sorts of reasons. This costs the company and the property owners money. When demand for rental properties is strong, rent increases can be steep. Expert PM Jason Wright explains the strategies he uses to get these over the line with owners and tenants and keep rents maximised.

The key to not burning out as a property manager is knowing how to take control in every facet of the job. In this candid interview, Tennille shares how she walked out of her property manager role many years ago burnt out and didn’t return for a whole 18 months. Since then she has dedicated herself to know how to take control as a property manager and running her PM agency and team on the Central Coast in NSW. Tennille is one of the best PM business operators in the industry today, and you will enjoy this interview as she covers 13 key areas to take control and avoid burnout.

Property Owner and tenant expectations for service have accelerated faster than the average property manager has been able to keep up with. Marianne Smith runs two agencies in Perth with 20 years PM experience up her sleeve. So how do you manage demanding expectations and satisfy them, and turn them into raving fans? From money issues to breaches to communication expectations of owners and tenants keep accelerating. Marianne Smith shows you how to not just deal with them, but deliver outstanding results and come out on top.

In this episode together with Esther Nilson from Coronis Now in Perth, we explore all the issues and problems associated with both hydroponic marijuana and methamphetamine production in rental properties. When 70% of these types of drugs are produced in a rental property, you need to know the danger, damage, and warning signs illicit drug production can pose to not only the rental property but to your personal safety and your agency reputation as well. Darren Hunter and Esther Nilson pull apart all the warning signs you or other staff may observe at any type of property inspection, but also what the neighbours of your rental properties may report to you as well. This session is a MUST for any staff member doing any type of rental property inspection.

Working long hours as a property manager is a recipe for burnout! PM Influencer Ashleigh Goodchild runs a Perth agency and pulls apart some big PM tasks and challenges mindsets around how long they should take, and shows you ways that you can save countless hours a week in getting more efficient with your role. From tenant sign-up to routine and final inspections and more, ‘old-school’ mindsets will be challenged in this episode!

At routine inspections do you ‘let the tenant go’ on some cleaning and damage issues thinking you'll get it sorted when they move out? Darren and Linda discuss this issue together, plus talk about suspicious warning signs with pets, drug production, and extra occupants, plus much more! You’ll enjoy the 27 years of property management experience that Linda brings to the table. Linda is Dept Head at Right Choice Real Estate based in Shell Harbour, Illawarra, NSW.

With nearly 30 years PM experience Nicole Anstiss is the General Manager of Harcourts Hamilton Rentals based in New Zealand, managing a big team with 1750 rentals! In this episode Nicole shares her years of experience on how to NOT TAKE THINGS PERSONALLY, ways to reduce conflict and convey right expectations so you can go home at the end of the day and have a life, without taking the burden of property management home with you!